McDonald's Epping Plaza

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Reviews of McDonald's Epping Plaza

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  Tamarupa Dasgupta Added May 04, 2023

  ★ ☆ ☆ ☆ ☆
  Takes too long to get your order ready...
  So many staffs but they are extremely slow...
  Ordered chicken and cheese burger...which tastes very dry, you can only eat bread and chicken...LITTLE PIECE OF CHEESE almost no MAYO
  Ordered iced coffe which also, tastes so poor...no sugar
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  Benya Surasit Added May 03, 2023

  ★ ☆ ☆ ☆ ☆
  Time management needs improvement. Ordered a sundae at 19.31 and got it at 19.46. The staff member was doing the whole order but not passing it to customers. Im sorry but it just doesnt make any sense
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  Loreena Kifayat Added May 01, 2023

  ★ ☆ ☆ ☆ ☆
  The manager claudia was extremely rude. The staff told us we can get fillet o fish at 10:30 while she was serving us the manager jumps in says no no we cant do this. She had no customer service skill. Will give a zero
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  Adriano Added April 23, 2023

  ★ ☆ ☆ ☆ ☆
  Asked for a quarter pounder at 9am.
  They said they can't do it.
  Thought you guys had an all day menu.
  Not even asking if you want another burger or a breakfast burger.
  Just we can't do it
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  Alizza Pascual Added April 09, 2023

  ★ ☆ ☆ ☆ ☆
  The MANAGER on duty on Monday 9/01/23 at around 10am was sooo EXTREMELY RUDE! Unfortunately she didn’t have a name badge on so couldn’t get her name although I asked but she didn’t give it to me. I was there patiently waiting for my order even though I was waiting for more than 10min. This girl which calls herself a “manager” was so disrespectful and didn’t even apologize of what she did to me. Rolling her eyes when I said she was being rude. Is that the kind of manager you want to handle your branch? She thinks she can just talk to anybody like that!? She has no respect to customers! There were a few people there asking for their order numbers but her response was just rude. If she’s having a bad day then take a frkn day off and don’t ruin our day like that! If you hate your job,quit! YOU ARE RUDE AND SO DISRESPECTFUL! AS A MANAGER, SHAME ON YOU! YOU DON’T DESERVE THAT TITLE! Also reading previous reviews, if her name is Claudia, then I’m not the only person that complained about her. Seriously,being a manager doesn’t give you any right to disrespect anyone like that. By the way,I will be going back to check on her name and will complain directly to the director. Il

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About mcdonalds.com.au

McDonald's Australia
The official website of Macca's® Australia. Whether you want the details of what's in your Big Mac®, or to find your nearest restaurant, this is the place to be.